The buyer is entitled to notify in writing to waive the purchase without penalty and without giving any reason within 14 working days after receiving the product. 

The direct costs to return products are the responsibility of the buyer. If the purchaser has benefited from free delivery in the conditions explained in section delivery of the products, the price will be refunded retained by the company and costs (transport costs of first delivery). To exercise the right of withdrawal must inform us in writing by completing and sending the Return Form on our email address: office@uniforme.ro. Reimbursement will be made within 30 days of the date of acceptance of the return of Uniforme. To be accepted product return they must be in the same condition in which it was delivered (to have original tags Uniforme, must not be worn or damaged integrity accompanying documents). The package must also contain Return completed form with all the necessary information. 

To settle your claim as soon as possible refund, we recommend to repay products through Nemo Express or DPD Courier, NOT BY ROMANIAN POST. The purchaser may elect to replace the returned product with another one available in stock. In case you want replace the returned product with another one available in stock, delivery costs will be borne by you as a customer. Replacing a product with a higher value assumes payment of the difference in cash when receiving the package. Refund of the returned product will be made within 30 calendar days through the bank account specified in IBAN Return form. If you receive an order other than yours, contact us in 72 hours ​​to complain about this situation and we will ensure that the product to be replaced with a new product or a refund. Transport costs for product return and replacement, if any, are borne by Uniforme. For products whose packages shows visible damage courier receipt, we recommend to refuse their reception.


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